The car was having torn back seat and the cable for charging was hanging over my mom's shoulders .. the car wasn't cleaned outside and the ac adjustment was kept on low even though it was terribly hot outside yesterday, and backseat we were literally like hot oven .. the driver kept it on 2 for some time again he turned itnback on 1 saying ac will get damaged .. the main reason why we take up a rental during a journey is to have a safe and comfortable ride . Overall due to the heat issues and ac being kept on 1 setting isn't satisfactory.. and the back seat torn gave me a dejected feeling as my child didn't want to sit there.